Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
8.0
Location
8.7
Service
9.0
Dining
7.0
Guest reviews
7.4/10
based on 44 reviews
4/5
based on 654 reviews
8.1
8.1/10 based on 990 reviews
#133 of 565 hotels in Kyoto based on Tripadvisor
Nicholas
United States,
December
2023
8.0/10
I stayed at this hotel and found the rooms to be ordinary but very clean and tidy. They were a reasonable size for the price, and despite looking a bit dated, they were clean and comfortable enough. I particularly appreciated the tea-making facilities and the wireless Internet modem with its own password. Overall, the room was perfectly decent for a base to explore the city.
Rooms
8.0
The rooms were clean and tidy, offering basic amenities and a comfortable space for relaxation. The tea-making facilities and wireless Internet were convenient additions.
Service
9.0
The staff here were friendly and helpful, going the extra mile by assisting us with communication as we didn't speak much Japanese. I especially want to highlight the trainees Cloe and Kosuke for their capable and friendly service.
Location
9.0
I found the location of the hotel very nice, as it was within walking distance to the main downtown area, yet away from the rush. Being close to key bus stops made it convenient to explore the local attractions, and the proximity to various interesting areas added to its appeal.
Dining
7.0
The dining options here were reasonably priced, but the limited variety in the menu made it feel repetitive. While the quality was good, it wasn't particularly filling for the price.
Facilities
7.0
The hotel facilities were standard for a Japanese business hotel, providing the necessary amenities for a comfortable stay.
Chris
United States,
December
2023
7.8/10
This hotel is conveniently located near the main attractions in Kyoto and offers comfortable rooms, but the dining options could be better. The service is exceptional, providing assistance with local activities and transportation. The facilities are adequate for a pleasant stay.
Rooms
8.0
The room felt a bit cramped, but it had all the necessary amenities. The air conditioning worked well, but the refrigerator was small.
Service
9.0
The staff went above and beyond to assist with everything we needed, from directions to booking activities. Their English skills were impressive.
Location
8.0
The hotel's proximity to key areas like the Teramachi shopping district and the Karasuma Oike Subway station made it convenient for sightseeing. However, it was a bit of a walk to reach some bus stops.
Dining
7.0
While I didn't opt for breakfast in the hotel, the nearby dining options were satisfactory. The hotel's Italian restaurant seemed to offer a decent breakfast choice.
Facilities
7.0
The hotel had basic facilities that met our needs, but nothing exceptional stood out.
Neal
United States,
October
2023
8.0/10
The hotel is situated in a bustling area near plenty of bars and restaurants, making it convenient for exploring Kyoto. The rooms, while on the smaller side, are immaculately clean and stocked with all essentials, reminiscent of standard Japanese hotel rooms. The service is exceptionally warm and helpful, offering amenities like dry cleaning and housekeeping. The location is a short walk from key attractions and public transportation hubs, ensuring easy access to all that Kyoto has to offer. The dining experience, though reasonably priced, could use improvements in comparison to Japanese offerings. Overall, the hotel provides good value for the price paid.
Rooms
8.0
The room I stayed in was quite small, which is typical for Japanese hotels, but it had everything I needed for a comfortable stay, including a work space, TV, and a small refrigerator. A highlight was the view of the clean Kyoto street and the lovely shading door.
Service
9.0
The staff at the hotel were incredibly friendly and always ready to assist with a polite demeanor. They provided excellent service and made my stay more enjoyable.
Location
9.0
The hotel's location near the subway station and popular attractions like Nishiki Market and various restaurants made it very convenient for exploring Kyoto. It truly lived up to the description provided online.
Dining
7.0
The dining experience, particularly the 'European breakfast,' was not as nice as expected given the pricing. Comparing the cost to the value offered for their Japanese style breakfast could lead to enhancements in this area.
Facilities
7.0
The hotel's facilities met my needs adequately, offering essential services that contributed to a comfortable stay.